Business Process: 4.2.3 Manage Bill and Billing ProceduresProcess Type: ProcessThis document describes the process that takes place when Customer Care and Billing (CC&B) requests for usage from Meter Data Management (MDM) in order to bill an account through batch or online billing. CC&B creates the request, which is then routed to MDM through the integration layer. MDM, in turn, calculates the usage based on readings upload and processed in the system.
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