See Manage Bill and Billing Procedures - Online Billing for the business process diagram associated with this activity.Group: Manage Bill and Billing Procedures - Online BillingActor/Role: CSRDescription: The CSR or Authorized User reviews the Bill Segment for accuracy and determines the next action. The CSR or Authorized User decides if billing process could be continued, Bill Segment is incorrect, or created by mistake and needs to be deleted, rebilled, or canceled.
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